We offer a range of Auckland city accommodation and apartments for rent. Below are some frequently asked questions from tenants:

Can I have an animal/pet in the apartment or building?
Body corporate rules do not allow animals/pets in any of our buildings.

How much bond to I need to pay?
The equivalent of four weeks rent.

Do I get interest on my bond?
No. All bonds are forwarded to Housing NZ and held in a Tenancy Services Trust fund. Your bond is refunded when you vacate the apartment.

Do you charge a letting fee?
Yes this is determined by the rental amount and will be confirmed by your Landlord.

Do I have to pay GST on rent?
No. GST is not payable on any residential tenancy. In some instances, car parks may have a GST component.

Do I have to pay for power, gas or water?
The Residential Tenancies Act only provides for the tenant to pay for services if a meter is installed. If a service is not metered, then it is a landlord cost.

Can the Landlord or any staff member inspect the property without giving notice?
No. The Residential Tenancies Act is specific about the period of notice that must be given in writing (s42 of Residential Tenancies Act), stating the reason for anyone entering a tenanted property. The general rule is that 48 hours written notice must be given prior to the property being inspected, and that any such inspection is to be carried out between the hours of 8am and 7pm.

What happens if my property is put on the market or sold?
If the property is put on the market, the Landlord must provide the tenant with a written notice. If the property is sold and the purchaser does not wish the tenant to remain in the property, the Landlord is required to provide a 42 day written notice from the unconditional date on the sale and purchase agreement.

What happens if the owners decide they want to move into the property I am renting?
The Residential Tenancies Act stipulates that where a landlord requires the property for their own use, or for the use of their family, they must provide a 42 day written notice to the tenant.

Can I sublet my property?
No. All tenancy agreements through Impression Real Estate Ltd specifically prohibit sub-letting or assignment in any form. This is for the protection of both tenants and landlords as fire regulations require the management to know who occupies an apartment.

How much notice must I give prior to moving out?
With the exception of a fixed term contract, a tenant must provide 21 days written notice of their intention to vacate. This is clearly stated in the Residential Tenancies Act and is intended to protect the interests of both parties on the tenancy agreement.
Impression will not accept verbal notice. It is the responsibility of the tenant to provide any such notice in writing. (You can get termination forms from any of Impression’s Portfolio Managers or from head office.)

Do I have to allow access to prospective tenants or purchasers when I have been given notice?
A landlord or their representative may enter your property with your consent to show the premises to prospective tenants or purchasers. Consent may not be unreasonably withheld.

What do I do with my keys when I move out?
All keys and remotes must be returned to Impression Real Estate Ltd.

How do I get my bond back when I move out?
When you move out, your Landlord will conduct an inspection to ensure that the property has been left in good order. Provided all keys have been returned and all rent due and outgoings paid, we will instruct Tenancy Services to refund the bond to you. You must provide bank account details for the refund to be direct credited into your bank account.

If we have not answered your question with the above FAQ’s, please contact us and we will get back to you as soon as possible.